Stemming from a collaborative initiative between the RCCAQ and the insurtech firm ProNavigator, our new chatbot (an AI tool) has been tested over the past few months by a number of our member firms. The main goal is to optimize brokers’ day-to-day work procedures and processes by allowing them to ask real-time questions about insurance content.

Please note that this initiative came into being thanks to the financial support of Quebec’s French language office (Office québécois de la langue française/OQLF).

The chatbot’s benefits, according to our members

The chatbot is an all-in-one knowledge management system designed especially for the insurance sector. It allows brokers to:

• Save time: the chatbot can cut your research time by 30 to 60 minutes each day.
• Obtain reliable, fast and accurate results.
• Access an entire library of useful documents.
• Improve your work efficiency.
• Enhance the client experience.

Brokers who have tested this solution are unanimous about the excellent quality of the French-language component and the overall user-friendliness. According to them, you will need around one hour of training to become familiar with this tool.

Questions about the chatbot?

If you’d like to try out this tool at your firm or sign up for the related training activity, please contact the RCCAQ’s business development director directly (Bertrand Rouault).

The next training session will be held on February 15. This activity is free for all RCCAQ members and is worth 2 PDUs in the area of professional development. Act today — there’s no better way to have fun while learning a new skill!

 Click here to sign up.