RCCAQ - RCCAQ Insurance: client satisfaction!

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RCCAQ Insurance: client satisfaction!

affiché le 9 août 2017
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Richard Giroux & Nadia Karam, brokers at RCCAQ Insurance

With a view to meeting our members' needs, RCCAQ Insurance conducted a survey on the services and products we offer. We are pleased to note that our efforts are exceeding your expectations! Consult the survey highlights.

Broker/client relationships

100% of the survey respondents indicated that they were satisfied with their relationships with RCCAQ Insurance brokers. 94% of the respondents also stated that they were very to extremely satisfied with their relationships with RCCAQ Insurance brokers.

Brokers' efforts

The overall satisfaction level with RCCAQ Insurance brokers is 100%. A total of 92% of brokerage managers said that they were very to extremely satisfied with brokers' efforts.

Price/quality ratio

The price/quality ratio of RCCAQ Insurance's products and services was also highly rated by all respondents. Most of them described the price/quality ratio of our products as very good to excellent.

Continuous improvements

Our goal is to exceed your expectations with respect to our product/service offer and the quality of the relationships we maintain with you. Although we are satisfied with the very positive survey results, we will continue to listen to your concerns so we can identify and meet your needs more effectively.

We are always available to answer any questions you may have. If you wish, we can visit your firm to discuss you needs in greater detail. To contact us, please click here!