Would you like to boost your performance and efficiency?

Whether you're hoping to obtain guidance for your business operations, develop a sales culture, improve the management of your training/HR activities or plan your business succession, you can count on the RCCAQ. There are eight main services available:

 

01

ORGANIZATIONAL EFFICIENCY AND PROCESS IMPROVEMENTS

The goal is to use operating systems and insurers' systems to their full potential in order to boost brokers' productivity, particularly client service efficiency.

02

PERFORMANCE INDICATOR DIAGNOSTICS

This service enables you to acquire the knowledge and skills you need to carry out a comprehensive operational diagnostic evaluation with a view to assessing the profitability of your organization and the efficiency of your employees.

03

360o COACHING – OPERATIONS AND SALES

The goal of this service is to offer telephone support and online assistance, in addition to access to a bank of tools and videos to help you achieve your operational and sales objectives.

04

SCORE SALES ASSISTANCE PROGRAM

Improve the client experience while increasing your sales closure rate and forging client loyalty.

05

HUMAN RESOURCES

The RCCAQ offers its members the opportunity to benefit from services and advice provided by specialized HR consultants. Topics include salary structures, performance evaluations, staff mobilization, etc.

06

TRAINING ACTIVITY PLANNING

The RCCAQ can help you develop training plans for your employees. By planning your employees' training needs on an annual basis, you can invest in appropriate activities with a view to maximizing your return on investment.

07

BUSINESS SUCCESSION PLANNING AND DIAGNOSTICS

When it comes to business transfers, it is important to target in-house talent in order to determine the pace of the transition and share the roles and responsibilities. It is also essential to identify the transferor's financial and tax issues. The RCCAQ provides its members with access to business transfer consultants specializing in small and medium-sized firms.

08

ASSISTANCE FOR TEAMS AND KEY EMPLOYEES

Working with a certified coach means being able to maximize your employees' potential while working in sync with your company's goals. That way, your employees can develop and grow within your firm.

 

For further information, please contact us:

Phone: (450) 674-6258, ext. 227 or 244






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