More than 1,000 insurance brokerage professionals attended the RCCAQ's 43th annual convention on November 23-24. Bolstered by the training activities and presentations, the attendees took the opportunity to kick off their brand new "client commitment".

As part of the "Committed to my clients!" initiative at the RCCAQ's booth, many insurance brokers recorded their pledges in the official logbook.

The convention goers also had a chance to immortalize the moment at the Photo Booth, an interactive feature offered in collaboration with National Bank. The participants were vying for a $75 gourmet gift basket from Marché des Saveurs.

Here are some of the pledges made:

- "I want to be more available and step up my advisory role."
- "Keep on giving personalized service and setting an example for my employees."
- "Make the client experience the top priority among my business strategies."
- "I'd like to exceed my clients' expectations."

The grand prizewinner of the "Committed to my clients!" contest was Mr. Marc-Étienne Lapierre de PMT Roy assurances, who was presented with the gift basket.

We look forward to seeing you next year at the RCCAQ's 44th annual convention, which will be held in Quebec City on November 15-16.