We use cookies to enhance your browsing experience and analyze traffic. Do you consent to the use of cookies? Read our Privacy Policy.
Consent Preferences
We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.
The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site.
Necessary [always active]
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or making an e-commerce purchase.
Analytics Accept
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Advertisement Accept
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
RCCAQ - Electronic communications: support for the IBAO
The Insurance Brokers Association of Ontario (IBAO) recently issued a press release in which it asked insurers with online service portals to ensure that IBAO-affiliated brokers remain the primary vehicle for electronic communications with consumers. The RCCAQ joins the other provincial associations in supporting the IBAO in this regard.
According to the IBAO, "creating multiple access points for a single consumer to obtain electronic communications, including e-documents, could be detrimental to the Ontario consumer".
With a view to supporting brokers' efforts, the IBAO also expects insurers to "develop consumer self-service solutions if they offer a similar broker-delivered solution prior to or at the same time".
Consult the French translation of the position paper here.
